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Managing crypto transactions should be smooth and hassle-free, especially with so many platforms promising convenience. That’s why I took a deep dive to write this Coins.ph review—to see if it truly delivers on that promise.
For those unfamiliar with what Coins.ph is, it’s a unique crypto exchange platform widely used in the Philippines. It allows users to buy, sell, and store digital assets while also offering traditional financial services like bill payments and mobile reloading. How well does it stack up against popular exchanges like Binance, though?
Well, I’ve explored its security measures, transaction fees, and overall user experience. If you're wondering whether Coins.ph is the right platform for you, stick around. I’ll cover the essentials so you can make an informed decision before using the platform.
Verdict at a glance:
Coins.ph is a Philippine-based crypto wallet and exchange that caters to local users with an easy way to buy, sell, and store digital assets. The Coins.ph app supports various payment services, including bill payments and mobile load purchases, making it more than just a trading platform. It’s regulated by the Bangko Sentral ng Pilipinas (BSP), adding a layer of trust. However, its limited global reach and higher fees than other exchanges might concern some users.
Pros
- Regulated by the Bangko Sentral ng Pilipinas (BSP)
- Robust security with SSL and AES-256 encryption
- Available on web and mobile platforms
- Multiple cash-in and cash-out methods
- Supports multi-chain deposits
Cons
- Limited advanced trading options
- Restricted availability in some regions
Table of Contents
- 1. Coins.ph Review: Quick Overview
- 2. Coins.ph Alternatives
- 3. Who’s Coins.ph For?
- 4. Advantages
- 5. Limitations
- 6. Fees and Limits
- 7. Security
- 8. Customer Support
- 9. User Experience
- 10. Localization and Regional Adaptability
- 11. How to Use Coins.ph
- 11.1. How to Create a Coins.ph Account
- 11.2. How to Deposit on Coins.ph
- 11.3. How to Withdraw From Coins.ph
- 12. Comparison to Other Popular Exchanges
- 12.1. Coins.ph VS Binance
- 12.2. Coins.ph VS Kraken
- 12.3. Coins.ph VS Bybit
- 13. Conclusions: Is Coins.ph Exchange Right for You?
Coins.ph Review: Quick Overview
A Coins.ph review wouldn't be complete without a quick look at its key features. Understanding what the platform offers at a glance helps set the stage for a deeper dive into its strengths and capabilities. Here’s a brief overview of what to expect:
Type | CEX |
Is Coins.ph Exchange Safe? | Yes |
Best for | Beginner and casual traders |
Established in | 2014 |
Headquarters | Pasig, Philippines |
Availability | Over 170 countries |
Licenses | Regulated by Bangko Sentral ng Pilipinas (BSP) |
KYC Verification | Yes |
Security | SSL encryption, AES-256 encryption, 2FA |
Features | Coins Pro, Coins Verify, Coins Academy |
Supported Coins | |
Funding Methods | Wire transfer, InstaPay, PESONet, Remittance Center |
Maker/Taker Fees | 0.25%/0.30% |
Fiat Support | PHP |
Customer Support | Email, phone call, ticket, social media |
Privacy & Anonymity | No anonymity features |
Table: A Quick Overview of Coins.ph
After covering the essentials, it’s time to explore the exchange in more detail. From Coins.ph’s list of supported cryptos to fees and trading options, every aspect plays a role in shaping the user experience.
Coins.ph Alternatives
Several exchanges offer unique features that might suit different trading styles. Exploring alternatives can help tailor your trading experience to your specific needs. Let’s check these out:
- Binance. With over 500 cryptocurrencies available and some of the lowest trading fees in the industry, Binance is a strong alternative to Coins.ph. Advanced traders benefit from margin, futures, and spot trading, while beginners can enjoy an intuitive interface and various earning opportunities like staking and savings.
- Bybit. A great option for traders looking to engage in derivatives trading, Bybit provides up to 100x leverage on futures contracts and low trading fees of 0.1% for spot trades. It supports over 1,600 cryptocurrencies and integrates with TradingView for advanced charting tools, catering to traders who want a more sophisticated experience.
- Kraken. Known for its strong security measures and deep liquidity, Kraken is one of the top-tier exchanges that supports over 200 cryptocurrencies. It offers low trading fees, starting at 0% for makers and 0.40% for takers, with additional discounts for high-volume traders.
Here’s a quick comparison to highlight their differences:
KRAKEN | BINANCE | BYBIT | |
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Visit site
Read review |
See TOP10 Brands
Read review |
See TOP10 Brands
Read review |
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Table: Comparison of Binance, Bybit, and Kraken.
If you're considering alternatives to Coins.ph, these platforms provide more diverse features, lower fees, and a broader selection of cryptocurrencies, which may suit your needs better depending on your level of experience and trading preferences.
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Did you know?
All Crypto Exchanges may look similar to you but they're NOT all the same!
Who’s Coins.ph For?
Coins.ph caters to a specific group of users, primarily those who want a simple way to trade cryptocurrencies in the Philippines. Here’s a breakdown of who will benefit the most:
- Beginner users. Coins.ph is great for beginners because the interface is easy to use, and the platform doesn’t overwhelm users with complex trading options.
- Casual traders. If you trade occasionally and want access to basic order types like market, limit, and stop-loss, Coins.ph provides a straightforward experience.
- Philippine-based users. The platform is designed for local users, offering seamless integration with banks, e-wallets, and payment services in the country.
- People using crypto for payments. Coins.ph is not just for trading—it also supports bill payments, mobile top-ups, and remittances using crypto.
For users who fit into any of these categories, Coins.ph provides an accessible and secure platform to manage their cryptocurrency needs.
Advantages
Exploring the advantages of Coins.ph, I found plenty of reasons why users might find the platform appealing. Let's explore them all.
- Supports over 90 cryptocurrencies
- Regulatory oversight from the Bangko Sentral ng Pilipinas (BSP)
- Easy and seamless trading experience
- Multi-chain deposit options
- Strong security measures, including SSL and AES-256 encryption
- Accessible through both web and mobile apps
- Various cash-in and cash-out options
Supporting over 90 cryptocurrencies gives users many options for trading, investing, and sending digital assets. Whether you're looking for major coins like Bitcoin, Ethereum, or lesser-known altcoins, the platform provides a diverse selection without needing to rely on multiple exchanges.
Having both web and mobile app access means users can trade, check balances, or manage their accounts from anywhere.
The mobile app mirrors the web dashboard’s design, keeping things familiar across different devices. Their consistency helps users switch between platforms without any confusion.
Security is a top priority, with SSL encryption protecting data transfers and AES-256 encryption securing sensitive information. These measures reduce the risk of unauthorized access and ensure that transactions remain safe from potential threats. For anyone wondering “Is Coins.ph safe?”, these features provide a strong foundation of trust.
Operating under the supervision of the Bangko Sentral ng Pilipinas (BSP) adds credibility to Coins.ph. The exchange follows strict compliance standards, aligning with the Anti-Money Laundering Act (AMLA). Regulatory oversight reassures users that the platform is monitored for fair practices and financial security.
Trading on Coins.ph using their Coins Pro feature feels smooth and hassle-free. A streamlined interface allows users to buy and sell tokens on a single screen without navigating multiple pages.
This efficient layout speeds up transactions and makes the experience more intuitive, especially for those who prefer quick trades.
Moreover, multi-chain deposit options improve convenience by letting users select the appropriate blockchain before sending funds. Instead of switching between different pages, everything is handled on a single screen. For added ease, deposit addresses can be shared via QR code through social media or messaging apps.
Varied cash-in and cash-out options also add another layer of convenience. Users can deposit or withdraw funds through banks, e-wallets, and even physical cash agents. Thus, moving funds in and out of the platform is easier based on personal preferences.
Limitations
Coins.ph offers a solid trading experience, but no platform is without its drawbacks. After going through Coins.ph reviews and testing its features, I’ve noticed a few limitations that might affect some users. While it provides essential trading tools and security, improvements could be made in some areas.
- Lacks advanced trading features
- Not available in certain regions
Although Coins.ph does offer basic trading options like market orders, limit orders, and stop-loss orders, it lacks more advanced trading features. For users who are accustomed to tools like margin trading or futures, Coins.ph might feel a bit restrictive. This can be a downside for those looking for a platform that caters to more experienced traders with a broader range of features.
Regional restrictions limit who can access Coins.ph.
Users in countries like the US, the UK, and China are unable to use the platform, which can be frustrating for those who want to trade on it but are based in restricted locations. While this is due to compliance with international regulations, it does reduce its global reach.
Fees and Limits
When using a crypto exchange, fees can add up quickly, especially if you're trading frequently or moving funds across different platforms. I'd say it's always good to know exactly what you're paying for before committing to any exchange. Here's a breakdown of the Coins.ph fees you’ll come across.
Transaction Type | Fees | Limits |
---|---|---|
Trading Fees | Makers: 0.25% Takers: 0.30% (tiered based on VIP level) | No specified limits |
Deposit Fees | Free for InstaPay, PESONet, direct transfers | No specified limits |
Withdrawal Fees | Remittance Center: PHP105 (<PHP10,000) 1.6% (>PHP10,000) | Min: PHP 15 Max: PHP 50,000 |
PESONet: Free (Individual) PHP 5.00 (Corporate) | No specified limits | |
InstaPay: PHP 10.00 | Min: PHP 100,000 | |
Crypto Deposits | Free | No specified limits |
Crypto Withdrawals | Dynamic Fees | No specified limits |
Table: Coins.ph Fees and Limits.
Fees aren’t always as simple as they look in a table. Some charges depend on your activity, while others change based on real-time market conditions. Here’s a closer look at what you can expect:
- Trading Fees (Maker and Taker). VIP 0 charges 0.25% for makers and 0.30% for takers, while high-volume VIP 9 users benefit from a reduced rate of 0.05% for both. Such tiered pricing rewards increased trading volume with more favorable rates.
- Deposit Fee. A fee of P25.00 applies to deposits through the Remittance Center (OTC Cash Pickup via Dragonpay), whereas transfers via InstaPay and PESONet incur no charges. Direct Transfers are free for Intrabank transactions, ensuring cost-effective options for many users.
- Withdrawal Fee. Withdrawals via the Remittance Center incur a fixed fee of P105.00 for amounts below P10,000 and a 1.6% fee for higher amounts. Additionally, PESONet withdrawals are free for individual users (with a P5.00 fee for corporates), and InstaPay charges a nominal fee of P10.00.
- Crypto Transfer Network Fees. Dynamic fees are calculated based on real-time market activity and network congestion. When transferring funds between external wallets or your Coins.ph wallet, these fees ensure that transactions are processed promptly on the blockchain.
Since Coins.ph fees fluctuate based on factors like trading volume and network activity, I'd recommend checking your expected costs before making any major transactions.
Security
Security is always a major concern when dealing with crypto exchanges, and I've researched how Coins.ph handles it. A common question people ask is, is Coins.ph safe?
The platform operates under the Bangko Sentral ng Pilipinas (BSP) regulation as both a Virtual Currency Exchange and an Electronic Money Issuer (EMI). Meaning, it follows strict security protocols and compliance measures, including the Anti-Money Laundering Act (AMLA), to protect users' funds and personal data.
Coins.ph uses industry-standard security practices, such as SSL encryption for secure data transmission and AES-256 encryption to safeguard sensitive user information.
Two-factor authentication (2FA) is also required for account logins and transactions, adding another layer of security. The platform’s security team actively monitors accounts for suspicious activity, and its regulatory oversight by the BSP further reinforces its credibility.
Despite these measures, Coins.ph has faced a significant security breach. In October 2023, a cyberattack resulted in the theft of over 12 million XRP, valued at nearly $6 million.
Coins.ph responded swiftly by launching an internal investigation and working with authorities to track the stolen funds. The security team traced the XRP transfers to external wallets and uncovered suspicious system logins linked to one of the suspects.
Looking at Coins.ph reviews, users seem to appreciate the platform’s security measures. The fact that the platform has a dedicated security team, and that it is continually refining its security protocols, does provide a level of reassurance. It's also important to note that the BSP's oversight adds accountability to the platform's operations.
Customer Support
Good customer support can make or break a user’s experience with a crypto exchange. Coins.ph offers several ways to get assistance, whether through the mobile app, web chatbot, or direct email.
The primary support channel is [email protected], where users can inquire about transactions, account issues, and other concerns. For more complex problems, there’s a Coins Support Form where users can submit detailed requests.
For quick responses, Coins.ph has a chatbot that can handle basic inquiries. For more urgent matters, though, users can call the helpline or use dedicated numbers for Globe and Smart subscribers.
Social media support is also available, with the team responding to messages on platforms like X. While these options offer multiple ways to reach out, response times can vary depending on the complexity of the issue.
Looking at Coins.ph reviews, some users appreciate the variety of contact options, especially the dedicated helpline for immediate concerns.
However, others have reported slow email response times, particularly when dealing with account verification or transaction disputes. The chatbot, while useful for general questions, may not always provide the depth of support needed for more complicated issues.
One feature worth mentioning is Coins Verify, which helps users confirm if an email or message is genuinely from Coins.ph. Given the rise in phishing attempts and scams, having a verification system is a useful security measure. While it doesn’t directly improve response times, it does help users avoid fraudulent customer support interactions.
User Experience
A smooth and intuitive user experience can make all the difference when dealing with crypto platforms, so I took the time to research how Coins.ph handles usability. From what I’ve seen, the platform has made some solid improvements to ensure users can navigate its features with ease.
The platform introduced a multi-chain selector, letting users choose the right blockchain and generate a deposit QR code. Instead of switching between screens, everything happens in one place, which speeds up the transaction process. I also found it helpful that Coins.ph allows users to share deposit addresses via QR codes on social media or messaging apps like Telegram.
Many Coins.ph reviews appreciate these refinements, especially the fresh mobile app and web dashboard design. Users can switch between their total balance, PHP balance, Coins Wallet crypto balance, and Web3 Wallet balance with ease.
There’s also a Crypto Prices page where users can filter assets by name, price, 24-hour change, percentage change, or volume—useful for those who actively trade.
Beyond trading, Coins.ph integrates educational content directly into the platform. Quick access to the Coins Blog and Coins Academy keeps users updated on the latest crypto news and insights. While not a game-changer, this is a nice touch for those who want to stay informed without leaving the app.
Localization and Regional Adaptability
Coins.ph operates with a strong focus on regional regulations, which means some countries face restrictions due to local laws and international sanctions. Users residing in the following countries might not have access to full services:
✗ Algeria | ✗ Ghana | ✗ Nepal |
✗ Bangladesh | ✗ Hong Kong | ✗ North Macedonia |
✗ China | ✗ Kuwait | ✗ Qatar |
✗ Egypt | ✗ Lesotho | ✗ Turkiye |
✗ Ethiopia | ✗ Macau | ✗ UK |
✗ Fiji | ✗ Morocco | ✗ USA |
Table: Coins.ph restricted countries
These restrictions are put in place to ensure compliance with regulatory requirements and to maintain the platform’s integrity. If you're based in any of these regions, it's important to note that you won’t be able to fully access Coins.ph’s offerings. Additionally, during your use of Coins.ph, you will be asked to provide Proof of Address to comply with customer due diligence standards.
For users in other regions, Coins.ph also operates dedicated platforms tailored to local regulations. For example, Coins.co.th serves Thailand, while Coins.xyz offers global services. This regional structure ensures that the platform adapts to specific legal requirements,[1] optimizing the experience for users in different parts of the world.
How to Use Coins.ph
To get started with Coins.ph, you'll need to know the steps involved in using the platform effectively. Below, I’ll walk you through the process of signing up, verifying your account, and making your first transaction.
How to Create a Coins.ph Account
Signing up for a Coins.ph account only takes a few minutes. You'll need to provide some basic information, verify your identity, and secure your account. Here’s how to get started:
Step 1: You can go to the Coins.ph app or website. Here, I'll use the website to register my account.
First, click the [Get Started] button. Enter your mobile number or email address, set your preferred MPIN, and click the [Create Account] button.
Step 2: A one-time authentication code will be sent via SMS or email, depending on your sign-up method. Check your messages and enter the verification code. If correct, the system will automatically accept it.
Step 3: To meet Coins.ph security and compliance standards, ID and selfie verification are required. Click the [Verify Now] button to start the process. Select the [Corporate Verification] option at the bottom if registering a business account.
Step 4: Once your identity is verified, you can access Coins.ph services, including buying load, paying bills, and converting cryptocurrencies. To add funds to your wallet, check out the available cash-in options from Coins.ph’s partner network.
After completing these steps, your Coins.ph account will be ready for transactions.
How to Deposit on Coins.ph
Adding funds to your Coins.ph account is also a quick process. You can choose from various cash-in outlets to deposit money into your wallet. Follow these steps to get started:
Step 1: Go to the Coins.ph website or open the Coins.ph app. Enter your credentials and log in to your account.
Step 2: On the homepage, find the [Portfolio] section on the left side. Click it and select your PHP balance.
Step 3: In the upper right corner of your screen, click the [Cash In] button. A list of available cash-in outlets will appear. Select the one you prefer.
Step 4: Each cash-in outlet has specific steps for completing the deposit. Follow the on-screen instructions to finalize the process. Once your transaction is processed, the funds will be credited to your Coins.ph wallet.
If you’re wondering how to transfer Binance to Coins.ph, the process is just as easy to follow. Since Coins.ph supports multiple cryptocurrencies, you can withdraw your crypto from Binance by selecting the right network and sending it to your Coins.ph wallet address.
Then, you just need to copy your Coins.ph crypto address and paste it into Binance’s withdrawal section. Once done, your funds will appear in your wallet!
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How to Withdraw From Coins.ph
If you're looking for a way to move funds from Coins.ph to PayPal, you can initiate the process seamlessly within the platform. Unlike traditional banks that rely on clearinghouses and interbank transfer systems, Coins.ph processes transactions directly.[2] Here's how to do it:
Step 1: Log in to your Coins.ph account. On the homepage, click on your PHP wallet under your balances.
Step 2: In the upper right corner of your screen, click the [Cash Out] button.
Step 3: You will see a list of available withdrawal options. You can either scroll through the options or use the search bar to find your preferred e-wallet, bank, or remittance center.
Step 4: Enter the amount you want to withdraw. Then, choose the service provider you want to use, such as Paypal. Be sure to review any associated fees for the transaction.
Done! After you've completed the process, the funds will be transferred to your selected provider.
Comparison to Other Popular Exchanges
Coins.ph is a well-known exchange in the Philippines, but how does it compare to other popular platforms? Looking at its features, fees, and overall user experience, it’s worth seeing how it measures up against some of the biggest names in the crypto space.
Coins.ph VS Binance
When comparing Coins.ph and Binance, one of the first things that comes to mind is the range of cryptocurrencies offered. Binance supports over 500 cryptocurrencies, far surpassing the 90+ available on Coins.ph. Traders who need access to a wide variety of assets, including low-cap altcoins, will likely find Binance more appealing.
Both platforms' security measures follow industry standards, but Binance operates globally and has additional protections, such as the CryptoCurrency Security Standard (CCSS). Coins.ph, regulated by the Bangko Sentral ng Pilipinas (BSP), focuses more on compliance with local financial regulations.
Feature-wise, Binance caters to advanced traders with margin trading, futures contracts, and more complex order types. Coins.ph focuses on accessibility, offering a straightforward trading experience without the complexities of leveraged products.
It’s a matter of preference, really. Those seeking advanced trading tools may prefer Binance, whereas users who prioritize ease of use and local payment integration may find Coins.ph more convenient.
📚 Read More: Binance Review
Coins.ph VS Kraken
Comparing Coins.ph and Kraken brings up key differences in cryptocurrency selection, trading fees, and fiat support. Kraken offers over 200 cryptocurrencies, while the Coins.ph crypto-list includes more than 90 tokens. Kraken's larger selection caters to traders looking for a wide variety of assets, while Coins.ph provides a more curated list tailored to its primary user base.
Fiat currency support is another area where the two exchanges differ. Kraken allows trading in multiple fiat currencies, including USD, EUR, JPY, and GBP. Coins.ph, being a more region-focused exchange, primarily supports PHP. Kraken offers more options if you're looking for flexibility in international fiat transactions.
Trading fees on Kraken range from 0% to 0.40%, depending on factors like trading volume and order type. Makers usually pay around 0.25%, while takers face a 0.40% charge.
Coins.ph charges 0.25% for makers and 0.30% for takers, which is slightly higher than Kraken’s rates but simplifies the fee structure for users who prefer straightforward pricing. For frequent traders, Kraken’s lower fees could be more cost-effective.
Kraken also offers more advanced trading features, including margin and futures trading. Coins.ph provides basic order types such as market, limit, and stop-loss, which are enough for everyday crypto trading but may not satisfy users looking for leveraged positions or derivative trading. Kraken's broader range of trading tools makes it more appealing to experienced traders.
📚 Read More: Kraken Review
Coins.ph VS Bybit
Accessibility plays a big role in the user experience of both exchanges. The Coins.ph app is designed for convenience, offering a seamless way to trade, store, and manage crypto holdings from a mobile device.
Bybit, being a derivatives platform, caters more to professional traders who rely on detailed charts, technical analysis, and risk management tools. While Bybit also has a mobile app, its complexity may be overwhelming for beginners or casual traders.
Moreover, Bybit supports over 1,600 cryptocurrencies. For traders looking for variety and access to many altcoins, Bybit has a significant edge. The extensive range of trading pairs also makes Bybit attractive to users who want to experiment with different assets.
Bybit and Coins.ph use a tiered fee structure. Bybit starts at 0.1% for both makers and takers on spot trades. Meanwhile, Coins.ph starts from 0.25% for makers and 0.30% for takers. High-volume traders can lower these fees by reaching VIP levels. Users trading futures and perpetual contracts face different fee models based on market activity.
📚 Read More: Bybit Review
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- Secure and reliable
- Low fees
- A good amount of fiat currencies accepted
- Reputable exchange
- Multiple fiat currencies are accepted
- Relatively low trading fees
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- Fiat currencies - accepted
- Simple to use
- Accepts only the most trustworthy cryptocurrencies
- A leading cryptocurrency exchange platform
- Best for beginner investors
- Accepts fiat currencies
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- Fully reserved and transparent
- Multiple tradable asset classes
- Early new token support
- 265 supports cryptocurrencies
- Secure & transparent
- Fully reserved
Conclusions: Is Coins.ph Exchange Right for You?
As we've covered in this Coins.ph review, the platform is user-friendly and ideal for beginners looking for a straightforward way to buy, sell, and transfer cryptocurrencies.
Coins.ph provides a simple process for setting up an account, making deposits, and withdrawing funds. It offers a range of features for everyday users, including bill payments and mobile load purchases, alongside its crypto services. So, for those curious about what is Coins.ph, it's an accessible option for casual crypto users in the Philippines.
Coins.ph is still a great choice for those seeking convenience and ease of use in their crypto transactions.
The content published on this website is not aimed to give any kind of financial, investment, trading, or any other form of advice. BitDegree.org does not endorse or suggest you to buy, sell or hold any kind of cryptocurrency. Before making financial investment decisions, do consult your financial advisor.
Scientific References
1. Thomason, J.: ‘Blockchain: an accelerator for women and children’s health?’;
2. Sonksen, C.: ‘Cryptocurrency Regulations in ASEAN, East Asia, & America: To Regulate or Not To Regulate’.