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Aside from long-term investment, crypto assets are now used for real-life transactions. Many crypto exchanges, including CoinZoom, have started to implement this feature. So, in this CoinZoom review, I'll talk about that and much more.
The exchange offers a wide range of products that make crypto transactions for real-life payments seamless. Notable ones include ZoomMe, a free crypto-to-fiat money-transfer service, CoinZoom Commerce, a payment gateway service for merchants, and a crypto debit card.
However, traders looking to use the platform’s service might find the lack of coin selections and advanced trading features unsatisfactory. In that case, exchanges like Bybit and Binance might suit you more. Regardless, let's find out all you need to know about the star of this review, including the answer to “Is CoinZoom safe to use or not?”.
Verdict at a Glance:
CoinZoom is an exchange that allows you to buy, send, spend, and save crypto conveniently. It’s beginner-friendly and has many features that enable spending and sending crypto assets for everyday transactions, like paying bills or sending money to loved ones. However, the lack of coin variety and advanced trading features leaves much to be desired. Regardless, it’s a solid, fully regulated platform that can add value to your crypto trading.
Pros
- Fast cross-border money transfers
- A crypto debit card
- Multi-utility ZOOM token
- Merchant services for crypto payments
- Security and regulatory compliance
Cons
- Limited coin variety
- No advanced trading features
- Inactivity fees
Table of Contents
- 1. What is CoinZoom?
- 1.1. CoinZoom Pro
- 2. CoinZoom Review: PROS
- 2.1. Convenient Money Transfering & Spending Tools
- 2.2. Crypto Debit Card
- 2.3. ZOOM Token
- 2.4. CoinZoom Commerce
- 2.5. Security and Compliance
- 3. CoinZoom Review: CONS
- 3.1. Lack of Coin Variety
- 3.2. Spot Trading Only
- 4. CoinZoom Fees
- 4.1. Inactivity Fees
- 5. How to Use CoinZoom
- 5.1. How to Sign Up
- 5.2. How to Start Trading
- 5.3. How to Send Cryptocurrencies to Another Wallet
- 6. Conclusions
What is CoinZoom?
Let’s start this CoinZoom review by getting to know the platform a little bit better.
So, CoinZoom is a crypto exchange based in the US that partners with many global financial institutions to accommodate over 169 countries and territories worldwide.
Founded by Todd Crosland in 2018 and launched in 2020, CoinZoom states on its website that its mission is to enable financial freedom for millions worldwide.
Todd Crosland is no stranger to managing a financial entity. Before the CoinZoom exchange, he founded and led Interbank FX (IBFX), a company that traded in foreign exchange and was registered with the US Commodities Futures Trading Commission. IBFX became a leader in retail forex services, attracting over 250,000 customers in more than 140 countries and having an annual trading volume of $750 billion.
At CoinZoom, Todd has applied his expertise in security and innovation to the digital asset space. His founding team comprises people with decades of experience building and managing trading platforms. Among them are Ben Crosland, Paxton Powers, and Jason Vance - all experienced players in the fintech industry.
Their expertise is reflected in the exchange's regulation and compliance-first approach to running its business. It’s fully regulated in all 45 states and territories of the US and available to most regions except those prohibited by the US Office of Foreign Assets Control list.
CoinZoom Pro
Side note to those who are looking for a CoinZoom Pro review in this article: the platform used to have a wallet software called CoinZoom Pro. However, it seems that the product has been discontinued.
According to some user CoinZoom Pro reviews, this product was a non-custodial wallet for users to instantly sell, buy, and trade their digital assets. It supported over 40 popular tokens, including Bitcoin, Ethereum, and Tether.
If you are still looking for a reliable software wallet for your crypto storage needs, I suggest looking into Binance Web3 Wallet. Or, if you want foolproof protection against cyberattacks altogether, consider cold wallets like Ledger Flex or Stax.
CoinZoom Review: PROS
Now, let’s discuss the aspects that many traders like about the exchange in this part of my CoinZoom review.
Convenient Money Transfering & Spending Tools
Have you ever heard of ZoomMe? This flagship product enables users to send money instantly from their account balance, whether in USD or crypto.
This feature enables local or global transfers with just the touch of a button. Best of all, the platform won’t charge extra commission fees. You can even send your money completely free of charge if the recipient is also a ZoomMe user.
Several user CoinZoom reviews also noted the platform’s competitive exchange rates, which gives ZoomMe an edge over most money-transfer services. In most cases, you don’t have to worry about hidden charges, so your recipient can receive their funds in full.
What else can you expect from this feature? Aside from debit/credit card deposits and wire transfers, you can fund your account using the CoinZoom Cash service in a matter of seconds. This service allows you to top up your account balance with the platform’s partner merchants, such as Walgreens, Speedway, and Duane Read.
With CoinZoom Cash, you can deposit up to $999 at thousands of retail locations where the service is supported. Once your account is funded, you can easily buy Bitcoin or other major coins for a low flat fee of 5%. This is up to 5 times less than the network fees of up to 25% charged by Bitcoin ATMs, saving you both time and money.
Other perks of CoinZoom Cash include instant transactions and real-time crypto exchange prices, which enable extra convenience.
On top of that, there's CoinZoom Instant, which lets you instantly withdraw funds to a Visa or Mastercard debit/prepaid card, with up to 2 cards (4 for Black Prime Members) and 2% ZOOM rewards on withdrawals for Black Prime Members.
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Crypto Debit Card
The next feature I want to highlight in this CoinZoom review is its crypto debit card. As the name suggests, it allows traders to use cryptocurrencies to make payments like with any other debit card.
The combination of crypto and debit might seem surprising to some people. After all, many users still rate digital currencies’ usability lower than traditional, non-anonymous payment methods like credit or debit cards.[1] Regardless, traders might appreciate the convenience this product offers.
CoinZoom crypto debit card lets users spend USD or crypto at over 130 million merchants globally while earning up to 5% back in ZOOM, the exchange's native token, with each transaction. You can also collect rewards like lower trading fees with varying rates, depending on the card variant you choose:
- Non-Prime
- Silver
- Gold
- Diamond
- Black
These cards are available to both US and global users. As of writing, the physical crypto debit card can be used in 150 regions, including Singapore, Japan, and Egypt. If you want to check whether the card is eligible for use in your country, the full list of supported regions is available on the website.
Note that the CoinZoom crypto debit card is free. You will automatically activate the virtual card once you have $10 topped up in your account.
Meanwhile, to order a physical card, you must have at least $10 worth of ZOOM tokens and pay a shipping fee. Once eligible, you can order a physical card by accessing [Portfolio] > [Spend Wallet] and then clicking [Order Card] under the gear icon.
Make sure to activate the card through the [Spend] tab on the CoinZoom mobile app or the same [Spend Wallet] section on the website before using it.
📚 Read More: Best Crypto Debit Card
ZOOM Token
Now, let's move on to the exchange’s native token, ZOOM. It’s an ERC-20 utility token that supports the whole CoinZoom ecosystem. Using ZOOM to complete transactions provides various perks that can improve the users’ overall experience on the platform.
The total supply of the token is limited to 600 million to maintain its value. The distribution is carefully structured like so:
- 50% is allocated for VIP members, allowing active participation in exclusive programs;
- 30% is reserved for user rewards to promote engagement and support community growth;
- 20% is set aside for team incentives, which will vest over three years to promote long-term dedication.
Among the perks of using ZOOM tokens are up to 50% trading fee discounts, up to 3% cashback on all instant transfers for Black Account holders, VIP enhancements for crypto debit card users, and bigger ZoomMe’s crypto and USD transfer limits of up to $10,000 daily.
CoinZoom Commerce
More retailers have started embracing crypto as a payment method,[2] aiming to gain a competitive edge. So, this next CoinZoom review section is dedicated to anyone looking to accept cryptocurrency payments.
The platform offers CoinZoom Commerce, which is a merchant service designed for accepting cryptocurrency from global customers. It provides users with a seamless pay-in and pay-out solution for multinational companies looking to minimize chargebacks and identity theft.
In addition to accepting crypto and USD as payments, businesses can use this feature to pay suppliers, customers, employees, and distributors in fiat or crypto. Plus, there is a bulk payout option for performing multiple transactions. Using bulk payments, users can make multiple payouts to ZoomMe handles or external crypto wallets, manage recurring payments, and enjoy free transfers.
What about the security aspect of CoinZoom Commerce? Similar to how the exchange protects its traders' data and assets, this feature employs multi-layer security protections, multi-factor authentication, and cold storage asset management by qualified institutional custodians.
Furthermore, with CoinZoom Prime Fix API, institutional clients can incorporate the platform's features into their own merchant services. This API offers minimal latency, secure connections, and full-time access to market rates and trading across over 120 markets with a full order book.
Should you embrace these merchant-oriented products? Based on many user CoinZoom reviews, such features could be worth trying out for businesses and entrepreneurs, especially those looking to incorporate crypto as a part of their payment methods.
Security and Compliance
Now, this is the part where I answer whether CoinZoom is safe to use. You’d be spot-on to ask about this because crypto exchanges handle significant amounts of digital assets and sensitive user information. So, you’d want to be extra sure of its safety and security.
Fortunately, the exchange seems to have many solid measures to protect its customers’ assets using a defense-in-depth protection model, based on testing the platform myself.
The company has achieved a Service Organization Control Type 2 certification, a cybersecurity compliance standard developed and overseen by the American Institute of Certified Public Accountants.
Access to the platform requires multi-factor authentication (MFA), ensuring that all user actions are linked to individual accounts. For enhanced security, a dedicated team logs and monitors all commands and access to servers containing customer data.
All the essential features are available, from 2FA to an allow-listing feature that lets users restrict cryptocurrency withdrawals to specific, approved addresses.
To further protect customer assets, CoinZoom partners with third-party crypto custody services that offer multi-signature hot and cold wallets. Customer support is available through online chat and in-person assistance from US personnel.
Additionally, CoinZoom implements CIS Critical Security Controls (CIS Controls), a prioritized set of safeguards to mitigate prevalent cyber threats.
The platform undergoes an annual CIS Controls Audit to ensure compliance with these standards.
Last but not least, the company conducts third-party penetration testing twice yearly to assess the exchange’s security systems and identify any vulnerabilities.
Now, what does CoinZoom do to ensure legal compliance? Like with other exchanges, traders are required to pass KYC checks before they can use the service as part of anti-money laundering compliance.
Moreover, CoinZoom is a registered entity under FinCen in the US and is allowed to operate in all 45 states and territories. The company and its wholly-owned subsidiaries hold specific US Money Transmitter Licenses and are licensed as a Digital Currency Exchange in Australia.
Worried that you can’t use the exchange in your country? The platform operates in most nations, except in regions prohibited by the US Treasury Office of Foreign Assets Control (OFAC), which you can check out on the website.
In short, is CoinZoom safe to use? Yes, it appears to be so. However, you should do extra research if you still have doubts.

Did you know?
All Crypto Exchanges may look similar to you but they're NOT all the same!
CoinZoom Review: CONS
No exchange is perfect. If my CoinZoom review has managed to convince you to give the platform a try, consider the following downsides as well.
Lack of Coin Variety
Despite many products offered by the CoinZoom exchange, its selection of coins and tokens might disappoint some users. There are only 30 cryptocurrencies and 85 spot trading pairs to choose from, which limits the range of assets you can invest in.
In comparison, Kraken and Coinbase, two big-name exchanges that also operate in the US, offer over 200+ cryptocurrencies to choose from.
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Beginners | Advanced Users & Beginners | |
United States, Germany, United Kingdom, France, Canada, + 190 more | United States, United Kingdom, Germany, Canada, France, + 100 more | |
All Kraken Coupons | All Coinbase Coupons | |
One of the best crypto exchanges, especially in the US. | A reliable, well-known and respected cryptocurrency exchange platform. | |
Visit site
Read review |
Visit site
Read review |
Table: Kraken VS Coinbase comparison
Okay, so the lack of coin and token variety is surely limiting, but why does that matter, exactly? Limited offerings may restrict users from diversifying their portfolios and exploring various investment opportunities, which can lead to missed growth potential.
Additionally, a narrow selection may push users to seek alternative exchanges that provide a broader range of cryptocurrencies, potentially leading to reduced trading volume and liquidity on the platform.
This lack of diversity can also reduce the exchange's ability to attract new users and foster a vibrant trading community. Ultimately, this could affect its reputation and long-term viability in the competitive cryptocurrency market.
Regardless, the exchange has some interesting products that few exchanges offer. Whether the products compensate for the platform’s lack of asset variety is something that every user has to decide for themselves.
Spot Trading Only
Aside from the limited asset selections, the lack of advanced trading features is another downside mentioned by some users in their CoinZoom reviews.
As writing, the platform only offers spot trading in USD, BTC, and USDT markets, which might not be what experienced traders are looking for. This is despite the platform’s claim that it caters to both beginners and experts.
An exchange that only offers spot trading can be limiting for several reasons. First, it restricts traders from utilizing advanced strategies, such as margin trading or derivatives, which can enhance potential returns and allow for hedging against market volatility.
CoinZoom’s lack of trading options may deter more experienced traders who seek greater flexibility and tools to manage their investments. Without access to features like futures or options, users may miss opportunities to profit from price movements in different market conditions.
Nevertheless, this limitation might not even be a drawback to some traders, especially casual and new ones. It might even be suitable for those who find too many features intimidating and want to keep their portfolio straightforward to manage.
Plus, CoinZoom offers two modes for trading – Lite and Pro. CoinZoom Lite mode enables instant buy/sell and crypto conversions, while Pro mode offers a full order book with maker/taker trading. Do note that the fees differ based on the mode in question.
📚 Read More: Spot Trading Guide
CoinZoom Fees
Now that you know what CoinZoom is, you might have already made up your mind on whether to give the exchange a try. However, we still haven't looked at CoinZoom's pricing structure.
Traders looking to use the exchange might find the pricing reasonable. However, its fees are not the lowest in the market compared to exchanges like Binance or MEXC. Here’s a short breakdown of the platform’s trading fees.
Lite Mode | Pro Mode (Before ZOOM Token Rewards) | Pro Mode (After ZOOM Token Rewards) |
---|---|---|
0.75% - 1.49% | Maker – 0.44%; Taker – 0.6% | Maker – 0.22%; Taker – 0.3% |
Table: CoinZoom trading fees
Trading discounts of up to 50% are available if you hold ZOOM tokens in your account and use them to pay trading fees.
As for other fees, they are charged only on completed orders. There are separate fees for withdrawals and deposits. Here's a short breakdown of the platform's withdrawal fees based on the methods and time to post:
- CoinZoom Instant: 1.75% ($1.50 minimum) with an immediate time to post.
- Wire (domestic/$40k daily): $35 and processed within one to two business days.
- Wire (international/$40k daily): $50 with a time to post ranging from one to two business days.
- Transfer to external wallet (crypto): depends on the cryptocurrency, but the time to post is immediate.
Meanwhile, the fees for deposits on the exchange will largely depend on your funding method, most of which are free. The only exceptions are debit/credit card, Apple Pay, and Google Pay, which charge a $1.99 fee, and CoinZoom Cash, which charges a 5% fee.
Note that there is also a reversal fee of $100 that can be charged for any returns involving debit cards, credit cards, ACH transactions, or wire transfer returns.
Funds deposited from your card will typically be held in your account for up to 7 days, though in rare cases, it can last up to 90 days, depending on your financial institution's policies.
While these funds are on hold, you can still use them to buy and sell cryptocurrencies. However, you won't be able to transfer the USD amount or any cryptocurrencies purchased with those funds out of your account until the hold expires.
Fin more information about fees and limits on the official CoinZoom website.
Inactivity Fees
Mind that CoinZoom charges fees on inactive accounts.
Inactive Period | Inactivity Charge |
---|---|
6 months | $4.99 |
12 months | $9.99 |
36 months | $100 (Closing Fee) |
Table: CoinZoom inactivity fees
These fees will be deducted from your account balance, but only if there are sufficient funds. CoinZoom may choose not to apply these fees at its discretion. To avoid any charges, log into your account at least once a month.
How to Use CoinZoom
Up to this point in my CoinZoom review, we've talked about the platform's ups, downs, and overview. Now, what should you do if you want to sign up for the exchange? Let's see.
How to Sign Up
Here’s how to set up your account. The steps are similar on both the website and app.
Finally, you have your account! You can check out the trading terminal and all the available coins and tokens if you wish. However, you can only start trading once you complete your profile and finish the KYC verification check.
Keep in mind that your account needs a verification badge before you can start depositing money into your account. The status is usually updated within minutes, but in some cases, it might take longer.
How to Start Trading
Have you completed your profile and got it verified? If so, you’re ready to start trading. I will walk you through the methods for doing so on the website and the app.
CoinZoom Website
Here’s how to buy a coin or a token on the CoinZoom website:
If you have two-factor authentication enabled, which is highly recommended, you must enter an OTP code sent to your email before you can complete your order.
CoinZoom Mobile App
Now, if you’re a CoinZoom mobile app user and want to buy an asset on the go, how should you do it? Here’s how:
Similar to the desktop version, if you have 2FA enabled, you will need to enter an OTP code before you can proceed with your order.
How to Send Cryptocurrencies to Another Wallet
If you have some balance and need to send some funds to another wallet, the process is pretty straightforward, too. You can choose whether to send via the CoinZoom website or the app.
CoinZoom Website
Here’s how to transfer your cryptocurrency on the CoinZoom desktop:
CoinZoom Mobile App
Alternatively, to use ZoomMe on the CoinZoom mobile app, here’s what you need to do:
On the platform’s mobile version, you can also send money to someone without a wallet if they are on your phone’s contact list.
They will receive an SMS notifying them that you sent them some money via CoinZoom. If they make an account within 30 days, they can claim the funds. Don’t worry about losing what you’ve sent if they don’t make an account within that time limit; the money will just be returned to your wallet.

- Secure and reliable
- Accepts fiat currencies
- Lots of trading options
- Reputable exchange
- Accepts fiat currencies
- Offers various trading options

- Fiat currencies - accepted
- Simple to use
- Accepts only the most trustworthy cryptocurrencies
- A leading cryptocurrency exchange platform
- Best for beginner investors
- Accepts fiat currencies

- Fully reserved and transparent
- Multiple tradable asset classes
- Over 300 supported cryptos
- Over 300 cryptocurrencies
- Secure & transparent
- Fully reserved
Conclusions
To sum up my CoinZoom review, I'd say that the platform might be for you if you want an exchange with many products that allow you to use crypto for everyday transactions. There’s even a VISA-partnered crypto debit card for US and global users, and you can use ZoomMe to instantly send money from your account internationally.
Those wondering whether CoinZoom is safe to use might be relieved to hear that the platform is fully regulated and registered under FinCEN in the US. Furthermore, it has passed a SOC2 certification in handling and securing customer data.
That said, no platform is perfect, and CoinZoom could still improve in some areas. The lack of advanced coin variety and trading features like derivatives might be a deal-breaker to some people. Plus, its fees are not the lowest on the market either.
The content published on this website is not aimed to give any kind of financial, investment, trading, or any other form of advice. BitDegree.org does not endorse or suggest you to buy, sell or hold any kind of cryptocurrency. Before making financial investment decisions, do consult your financial advisor.
Scientific References
1. Alshamsi A., Andras P.: 'User perception of Bitcoin usability and security across novice users';
2. Zhang K., Choi T. M., Chung S. H., Dai Y., Wen X.: 'Blockchain adoption in retail operations: Stablecoins and traceability'.