Twitter said that its spam detection system flagged Arbitrum's official account as spam by mistake.
Popular Ethereum roll-up platform Arbitrum had its official Twitter account suspended on Monday, March 27th.
The account was erroneously flagged as spam by Twitter, according to the Arbitrum Foundation, and was relaunched within a few hours.
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Harry Kalodner, the co-founder of the company running Arbitrum, Offchain Labs, confirmed the suspension. Offchain Labs co-founder added that he was unsure why Twitter suspended the account. However, Kalodner noted that the company had regained control and was investigating the matter.
The temporary suspension of Arbitrum's account comes within a week of the highly anticipated launch of the ARB governance token.
It is worth noting that one of the reasons why Twitter flagged the Arbitrum account could be tied to the launch of the ARB token. Scammers commonly take advantage of new token launches to create complex phishing schemes allowing them to steal from unwitting victims.
Twitter's system mistakenly flagged the official account as spam in an automated sweep of several ARB spam accounts. However, with the relaunch of the official Arbitrum account, Twitter allowed the activity to ARB-related spam accounts.
Arbitrum operates as a Layer-2 roll-up platform, which lets users transact on Ethereum at lower fees. According to DefiLlama, Arbitrum is the biggest Ethereum roll-up by total value locked and trading volume.
Following the launch of ARB governance tokens, the Arbitrum Decentralized Autonomous Organization (DAO) took over the platform's development. Before that, the platform was run and operated by Offchain Labs.
Commenting on the suspension, Togrhul Mahararramov, a developer of another Ethereum roll-up Scroll, tweeted that Twitter was "consistently awful" with allowing scam accounts to operate on the platform while the official page was suspended.