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Crypto trading is becoming more popular, and we’ve seen many platforms emerging in the space, competing to be the best at fulfilling traders' needs—this includes Triv. In this Triv review, we’ll take a closer look at what sets it apart from the competition. I’m sure you’ve heard (and probably used) big names like Binance, Kraken, and Bybit. But what is Triv? And what makes it a popular choice for Indonesian traders?

That said, you can expect to learn more about the basics of Triv as a crypto trading platform, whether or not it's safe, as well as its strengths and weaknesses. Additionally, this is a great place to learn how to use the platform, starting from creating a new account to making your first crypto trade.

So, if you want to know more about the platform's key strengths, the potential risks of using it, and the easy step-by-step guide to trading crypto on Triv, I encourage you to stick around. Without further ado, let's dive in!

Verdict at a Glance:

Triv is a comprehensive crypto exchange since it doesn't stop at providing essential trading features like a wide range of crypto assets and robust security measures. Triv also offers other financial services like the US stock market and an affiliate program. With a user-friendly interface and responsive customer support, Triv allows you to manage your investment and other financial needs from one platform. If you're looking for a versatile solution, Triv is worth considering.

Pros

  • A wide range of supported cryptocurrencies
  • Insurance for the cold storage funds
  • Comprehensive support for local payment methods
  • Additional financial services

Cons

  • Lack of educational resources
  • Missing key features in the mobile app
  • Poor user experience on the desktop version
  • Higher spread and intransparent fees

What is Triv?

Let's start this Triv review by examining the platform and how it became one of the most popular exchanges in Indonesia.

Triv is a leading Indonesian cryptocurrency trading platform founded in 2015 where you can easily buy, sell, and store a variety of cryptocurrencies, including popular ones like Bitcoin and Ethereum, and many more.

This platform was designed to make digital asset transactions more accessible for Indonesians. Since its inception, Triv has experienced rapid growth and continues to innovate to meet the evolving needs of its users.

Triv review: Triv homepage.Triv was founded by Gabriel Rey, a technology and blockchain expert. His vision was to create a secure and user-friendly platform for everyone, even those new to crypto trading. Over time, Triv has consistently rolled out updates and added new features to enhance the user experience.

This commitment to improvement is one of the many reasons why, as you'll see in this Triv review, the platform is an increasingly attractive option for anyone interested in exploring the world of cryptocurrency, especially in Indonesia.

Additionally, Triv offers various additional features beyond crypto trading to ensure the best possible service for its users. This allows the platform to compete with major names like Binance, Kraken, and Bybit.

With the growing number of smartphone users worldwide, exchanges need to adapt and offer relevant products that match their user's behavior. To do this, Triv launched an intuitive mobile app to help users access its platform on the go.

Triv review: Triv mobile app interface.With the Triv App, you can manage and trade your assets directly through your smartphone. With a sleek and user-friendly interface, it is a good solution even for beginners. The app comes with notification features, ensuring you never miss important updates about your investment.

I think mobile apps like this are a godsend for those with high mobility. You can easily monitor price movements in real time, make transactions, and manage your balance.

But it doesn't stop there. The Triv app includes a feature where you can contact the customer support team via live chat. Obviously, this is a lot more convenient compared to contacting them via phone or email.

Triv review: the support & help page on the Triv app.So, if you're wondering, "What is the Triv app?"—the answer is simple: it's a practical and efficient solution for crypto trading. It is also a way for Triv to compete in the mobile-user sector and gain a competitive edge in the rapidly growing mobile-first trading market.

Triv's mobile app is supported on both iOS and Android operating systems.

Overall, Triv has established itself to be a reliable and innovative crypto trading platform in Indonesia. With a relatively long history in the market and proven track record, it's no wonder why it is one of the most trusted exchanges in the country.

📚 Read More: Best Cryptocurrency Exchange

Is Triv Safe?

Security is one of the most important factors to consider when choosing a crypto trading platform. While coin theft cases have nearly halved in recent years[1], hacking remains the number one threat.

Let's go over the platform's key security aspects you should know. If you’re wondering, “Is Triv exchange legit and safe?”, keep reading to find out the answers.

First of all, Triv employs various security technologies to protect user funds and data. One of the key security measures in place is SSL (Secure Socket Layer) encryption. It ensures that all data transmitted between you and Triv’s servers is safe from third-party threats.

The question “Is Triv safe?” can also be answered by looking at how the exchange stores its users’ digital assets. The platform uses a combination of hot wallets and cold wallets. All of Triv's cold storage funds are insured by BitGo and Lloyd's of London for up to $100 million.

Triv review: a section from Triv's homepage covering the supported crypto assets and the insurance.Hot wallets are used for daily transactions and offer high accessibility, while cold wallets store the majority of funds in a more secure environment, completely disconnected from the internet. With this approach, Triv effectively reduces the risk of asset loss due to cyberattacks.

In addition, the exchange implements user-level security measures, like two-factor authentication (2FA) for an extra layer of protection. With this feature, every time you log in or perform a critical transaction, you’ll need to enter a code sent to your device. This ensures that only you have access to your account.

There are two main methods of authentication available on the platforms: via email and Google Authenticator. I think the latter is a better and more convenient method, so I recommend activating it.

📚 Read More: Cryptocurrency Security Guide

Moreover, Triv Indonesia operates in compliance with regulations set by the Commodity Futures Trading Regulatory Agency (BAPPEBTI), the official authority overseeing futures and derivatives trading in Indonesia.

Triv review: BAPPEBTI.

This regulatory compliance ensures that Triv operates legally and is monitored by a governing body, providing users with an added layer of trust.

So, if I have to summarize, I think Triv has demonstrated its commitment to providing a secure trading platform. While researching for this Triv review, I also couldn't find any record of any major security breach incident involving the platform—which is a good sign. This allows you to trade with peace of mind, focusing on your transactions without unnecessary worries about security on Triv Indonesia.

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Triv Review: PROS

As one of the most popular crypto trading platforms in Indonesia, Triv offers many advantages that make it an attractive choice for local traders. From robust security to comprehensive financial services, let’s take a closer look at Triv’s key strengths.

A Wide Range of Crypto Assets

One of the things that makes Triv stand out is its wide selection of crypto assets. It currently supports more than 700 cryptocurrencies, including popular coins like Bitcoin and Ethereum to lesser-known altcoins.

Triv review: a list of some of the supported cryptocurrencies on Triv.This is a remarkable number on par with popular exchanges like Binance and Kraken. With this diverse range of options, you have more flexibility in managing your investment portfolio. Moreover, it continuously adds new cryptocurrencies in line with market developments. This makes Triv a highly dynamic platform that stays up-to-date with the latest crypto trends.

📚 Read More: Best Cryptocurrency of the Year

Robust Security and Asset Protection

Now, in this part of the Triv review, I want to emphasize once again how crucial their security features are. With SSL encryption, two-factor authentication, and a combination of hot and cold wallet storage, the exchange provides maximum protection for its users. You can trade with peace of mind, knowing that Triv is committed to safeguarding your assets and personal data.

Triv review: a stack of BTC coins on top of several Rp100,000 banknotes.

The platform also claims that users' assets are 100% insured. The exchange's cold storage funds are insured by BitGo and Lloyd's of London for up to $100 million. Many users also wrote Triv reviews showing their appreciation for the platform's dedication to security, which gives them greater confidence in using it. So, if you're wondering, "Is Triv Safe?" - the answer is yes.

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Multiple Payment Methods

Another key advantage worth highlighting in this Triv review is its extensive payment methods. The platform supports a variety of payment options, making it easy for you to deposit and withdraw funds. These include bank transfers and various e-wallet solutions. But unfortunately, there is no support for Visa or Master Card as of now.

Triv review: available payment methods on Triv.Regardless, you can complete transactions quickly and seamlessly. This flexibility in payment methods shows that the exchange truly understands the needs of its users in Indonesia. Triv Indonesia ensures that every transaction runs smoothly and meets your expectations.

Additional Financial Services

Beyond being a trading platform, it also offers a variety of financial services that you can take advantage of. While writing this Triv review, I discovered several additional services that make it more than just a trading platform. Here are some of the extra financial services offered by Triv:

  • Staking – Triv allows you to stake your crypto assets, allowing you to earn additional rewards on the crypto you hold. Staking is a great way to maximize the potential of your assets.
  • Mobile credit top-up – You can purchase mobile credit directly through the Triv platform. This feature makes it easy to top up your phone without leaving the app or platform.
  • Bill payments – You can also pay electricity, water, and internet bills via the platform. With this feature, you can conveniently manage your monthly expenses in one place.

With these additional services, Triv aims to be an all-in-one platform that simplifies various aspects of financial management.

Triv review: additional financial services on Triv.

With all these advantages, it's clear that Triv is a strong player, particularly in the Indonesian crypto trading space.

You can also purchase shares of major US companies like Apple, Google, and Tesla to expand your investment portfolio.

That said, a wide selection of assets, strong security, diverse payment methods, and additional financial services make this exchange an attractive choice. I hope this Triv review has given you a clearer understanding of what makes it a platform worth considering.

Triv Review: CONS

Although Triv offers a range of excellent features, such as a secure crypto trading platform and comprehensive financial services, there are still some areas that could be improved. Let's discuss the aspects that need enhancement to further improve the user experience.

Lack of Educational Resources

One thing I noticed while writing this Triv review is the lack of educational materials for beginners. If you're just starting out with crypto trading, having guides and educational content is crucial for understanding basic concepts, trading strategies, and how to use the platform.

Triv review: the Triv Blog page.Unfortunately, Triv has yet to provide sufficient educational resources for new users. While the platform is fairly user-friendly, the absence of learning materials may leave beginners confused when using the exchange for the first time.

Yes, the platform has a dedicated blog page. But it only contains some news coverage and updates related to the platform itself. Fortunately, you can go to crypto educational platforms like BitDegree to access a vast library of blockchain and AI content. Be it tutorials, a handbook, or the latest crypto news, BitDegree has you covered no matter your experience level.

📚 Read More: The Ultimate BitDegree Guide

Missing Key Features in the Mobile App

The drawback of using the Triv mobile app is its lack of intuitiveness. For example, the app doesn’t even have a menu to change language. As far as I know, the default is set to English, so if you're an English speaker, congrats! But what about Indonesians who don't speak English? Isn't this app (and the platform itself, for that matter) targeting mainly Indonesian traders?

Thankfully, the desktop version has a language selector. But every time I refresh the page, it would revert to its default language which I find a bit frustrating.

Triv review: the Triv mobile app settings.

Also, there is no dedicated menu to complete your KYC verification. Although to be fair, the platform will prompt you to verify your identity before you do any transaction. But, this can be confusing, especially for new users who want to adjust preferences or complete the verification process. I hope Triv can improve this to make the user experience more comfortable and efficient.

I think it would be fairly easy for the exchange to add these features, but maybe there is a compelling reason for it that I just don't understand and maybe some of you don't even think that this is a big deal. Regardless, to me, this is a bit disappointing.

Poor User Experience

While Triv's web and mobile platforms look visually appealing, they can feel clunky at times, especially on the desktop version. Opening a new page can take longer than expected, sometimes more than 15 seconds.

Triv review: an hourglass on table near a laptop in an office.

Keep in mind that many statistics have proven that, ideally, a desktop website should load within three seconds. This is even more crucial for exchange platforms where users need to react quickly to market changes. Not to mention that a lot of menus open a new tab, making the overall experience rather cumbersome.

I also come across some Triv reviews complaining about the overall user experience when using the platform. Some even express hurdles as soon as they're trying to complete the KYC process. While this kind of problem may vary depending on factors like website traffic and how new users people register for the platform, it is certainly an aspect you need to consider before using Triv.

Higher Spread and Opaque Fees

Another common complaint I came across during my research is the higher spread compared to Triv crypto alternatives like Binance or Bybit.

The spread is the difference between the buying and selling price of a crypto asset.

The spread can significantly impact how much you actually earn (or lose) from your trades. This means you might be paying slightly more when buying crypto and getting slightly less when selling it.

Transparency is another factor that encourages customers to continuously use a particular crypto exchange[2]. Simply said, it is very important. Unfortunately, some users reviewed Triv and expressed their disappointment regarding the platform's fee non-transparency.

While the exchange makes up for this with convenience and local payment options, the higher spread could be a dealbreaker for active traders looking to maximize profits. If you're planning to trade frequently, it’s definitely something to consider. Hopefully, Triv can work on narrowing the spread in the future to stay competitive.

Triv Fees

One thing to note before we dive deeper into the Triv exchange fees is that at the time of writing this review, you can't find any detailed fee schedules on the platform's official website. Therefore, it's a bit hard to research the rates before you decide to use the platform.

Triv review: some IDR banknotes and a calculator.

But don't worry! I’ll break down the various fees you need to be aware of so you can be better prepared and avoid any unpleasant surprises when making transactions on the platform.

Trading Fees

Trading fees are the charges applied when you buy or sell crypto assets on the platform. These fees are usually a percentage of the transaction value and may vary depending on the type of crypto asset being traded and your trading volume. In Triv's case, the fee is flat regardless of your 30-day trading volume. Check the table below to see the buying and selling fees for crypto assets:

Transaction Type

Triv Spot (Instant)

Triv Market

Buy crypto

Free

0.1% maker/taker

Sell crypto

Free

0.1% maker/taker

Table: Trading fees on Triv

It’s worth noting that during my research, I found several users complaining about additional fees that weren’t clearly explained beforehand. To avoid any surprises, always make sure to review all listed fees before making a transaction.

Deposit and Withdrawal Fees

Other fees to consider are the ones associated with deposit and withdrawal. Triv allows you to deposit and withdraw funds using various payment methods, such as bank transfers and e-wallets. However, each payment method may come with different fees.

Triv review: the withdrawal interface on Triv's website.

When making a deposit, Triv does not charge fees for certain methods, such as local bank transfers. However, if you use other methods like specific e-wallets, the provider may charge you a separate rate. The fee for withdrawing fiat to your bank account is set to Rp5,000 flat no matter the amount.

Triv also requires a minimum deposit of Rp50,000. As always, check the fee details on the Triv website or app before making a transaction to avoid unexpected fees.

Other Associated Fees

Besides the main fees I mentioned above, there are some additional charges you also need to know before using Triv. Take a look at this table:

Transaction Type

Fee

Transferring fiat or crypto to other Triv users

Free

Sending BTC to an external address

0.0005/transaction

Manual transaction processing due to entering a wrong wallet address

Rp15,000

Staking assets

Free

Table: Additional fees on Triv

By understanding this fee structure, you can manage your funds more wisely and maximize your crypto trading profits. Always check the latest Triv exchange fees before you complete transactions, as the schedule and structure may change over time. This way, you can avoid unexpected charges and make your trading experience on the Triv crypto exchange smoother and more profitable.

Triv Features

Another essential factor to consider before choosing an exchange is its features. Let's examine Triv's core functions, which make it stand out among its competitors.

Crypto Trading

Let's start with the basics first. The Triv crypto exchange offers essential features like instant buy/sell, trading, and crypto swapping. With more than 700 supported coins, you have the flexibility to choose your favorite crypto or even discover some potential hidden gems.

At the time of writing this review, you can only buy or sell assets instantly using IDR.

The instant buy/sell feature is pretty self-explanatory. This is where you should go if you want to buy or sell crypto with the best market price at the time.

Triv review: the Swap interface on Triv's website.

Next, we have Swap. What makes Triv's swap feature unique is that it's not limited to cryptocurrency—you also get access to stocks. So, for example, you can swap your ETH with Apple stock. This gives you more ways to diversify your investment. What's better is that Triv Swap doesn't incur any fees besides the applicable tax.

If you want more control over the price of your transactions, then the Triv Market is your answer. Currently, it includes three order types: limit, instant, and stop-limit. So, it offers some of the essential trading options. But if you're looking for more comprehensive options and advanced features, Triv crypto alternatives like Bybit can be a better choice.

Staking and Affiliate Program

Triv's crypto staking feature is a great way to earn extra profit from your crypto assets. With staking, you can "lock" your crypto assets for a certain period and earn rewards in return. Triv offers competitive returns, so you can maximize the potential of your assets.

Additionally, the staking tool is very intuitive, whether it's through the website or the app. This is one of the features that makes Triv very attractive to traders who want to take advantage of the full potential of their investments.

Triv review: the staking ETH page on Triv's website.

There is also Triv's affiliate program that allows you to earn extra income by inviting others to join and use the platform. You'll earn a commission every time someone signs up and makes a transaction through your unique affiliate link.

In addition, Triv provides various promotional tools and a transparent dashboard to monitor affiliate performance. This program offers an attractive passive income opportunity, making the exchange more than just a trading platform.

Additional Financial Services

Triv offers additional financial services such as buying phone credit, electricity tokens, and paying bills. You can buy credit for all operators, prepaid electricity tokens, and pay your electricity, water, internet, and cable TV bills directly through the Triv platform. These services make the exchange a practical and versatile financial solution, simplifying your various daily needs.

Last but not least, Triv lets you buy US stocks, expanding your investment portfolio by accessing the international stock market. You can own shares of major companies like Apple, Google, and Tesla, and diversify your portfolio to reduce risk and increase potential profits.

That said, the buying process is easy and fast, supported by analysis tools to help your investment decisions. This feature makes Triv a versatile investment platform.

How to Use Triv

Now that I've covered Triv's strengths and drawbacks, as well as its core features, you might've decided that this is the perfect exchange for you. If that's the case, let me help you get started with the platform. Here is an easy step-by-step guide on how to use Triv, starting from creating a new account to cashing out your funds.

Step 1: Create Your Account

First, you need to create an account. Visit the official website or download the Triv app from the App Store or Google Play. After that, click the profile icon and select [Login]. Here, you can log in with your email or create a new account. Select the [Sign Up] button below, then click [Sign Up with Email].

Triv review: the sign up page on Triv's website.

Enter the necessary information, such as your name, email address, and phone number. After filling out the registration form, you will receive a confirmation email. Click the link in the email to activate your account. Now, you have an account on Triv Indonesia.

Step 2: Complete the KYC Verification

Once your account is active, the next step is account verification. I recommend you do this process on the Triv web platform. Log in to the dashboard and try to buy crypto through the [Buy/Sell] menu. As you choose an asset to buy, you will be asked to upload identity documents, such as your ID card or passport, and a selfie photo.

Triv review: the KYC page on Triv's website.

This verification is important to ensure the security of your account and comply with applicable regulations. The process usually takes a few hours to a day. Once your account is verified, you are ready to start trading.

Step 3: Deposit Funds

Before you can start trading, you need to deposit funds into your Triv account. Select the [Wallet] menu and change the asset selection to [Rupiah] on your account dashboard. After that, select the [Deposit] menu. Triv offers various payment methods, such as bank transfers, e-wallets, and credit cards.

Triv review: the IDR deposit page on Triv's user dashboard.

Choose the method that is most convenient for you and follow the instructions to complete the deposit. Once the funds have been successfully deposited into your account, your balance will be visible on the dashboard, and you are ready to start trading.

Step 4: Start Trading

Now it's time to start trading. On your account dashboard, select the [Buy/Sell], [Triv Market], or [Swap] menus, depending on the method you want to use. You will see various crypto assets available for trading. Choose the crypto asset you want, like Bitcoin or Ethereum. Enter the amount you want to buy or sell and check the current price. After that, click the [Buy] or [Sell] button to complete the transaction.

Triv review: the Buy/Sell page on Triv user dashboard.

Step 5: Withdraw Your Funds

After you have successfully traded and made a profit, you may want to withdraw funds from your Triv account. For the mobile app, select the [Wallet] menu and choose the [Withdraw] option. Choose the withdrawal method you want, such as bank transfer or e-wallet, and enter the amount of funds you want to transfer.

Triv review: the Send Money page on Triv user dashboard.

Follow the instructions to complete the withdrawal process. Your funds will be sent to your bank account or e-wallet account within a few hours to a day, depending on the method chosen.

With these steps, you can easily use Triv for crypto trading, staking, and managing your funds. In this Triv review, we've seen how easy it is to use this platform, from creating an account to withdrawing funds. So, if you're looking for a user-friendly and secure platform, Triv Indonesia is the right choice.

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Conclusions

In this Triv review, I have discussed the important aspects that make the exchange an attractive crypto trading platform. Starting from "What is Triv?" to its various excellent features, Triv Indonesia offers a complete solution for your crypto trading and investment needs. With a diverse selection of crypto assets, guaranteed security, and a user-friendly Triv app, this platform is suitable for beginners and pro traders alike.

We have also seen various additional services, such as US stock purchases and an affiliate program. That said, Triv provides various payment methods and staking services that maximize your profit potential.

If you want more features and a better user interface, Binance, Kraken, and Bybit are great alternatives.

The content published on this website is not aimed to give any kind of financial, investment, trading, or any other form of advice. BitDegree.org does not endorse or suggest you to buy, sell or hold any kind of cryptocurrency. Before making financial investment decisions, do consult your financial advisor.


Scientific References

1. Chainalysis: 'The Chainalysis 2024 Crypto Crime Report';

2. Miraz M. H. , Hasan M. T. , Rekabder M. S., Akhter R.: 'Trust, Transaction Transparency, Volatility, Facilitating Condition Performance Expectancy towards Cryptocurrency Adoption Through Intention to Use'.

About Article's Experts & Analysts

By Aaron S.

Editor-In-Chief

Having completed a Master’s degree in Economics, Politics, and Cultures of the East Asia region, Aaron has written scientific papers analyzing the differences between Western and Collective forms of capitalism in the post-World War II era. W...
Aaron S. Editor-In-Chief
Having completed a Master’s degree in Economics, Politics, and Cultures of the East Asia region, Aaron has written scientific papers analyzing the differences between Western and Collective forms of capitalism in the post-World War II era.
With close to a decade of experience in the FinTech industry, Aaron understands all of the biggest issues and struggles that crypto enthusiasts face. He’s a passionate analyst who is concerned with data-driven and fact-based content, as well as that which speaks to both Web3 natives and industry newcomers.
Aaron is the go-to person for everything and anything related to digital currencies. With a huge passion for blockchain & Web3 education, Aaron strives to transform the space as we know it, and make it more approachable to complete beginners.
Aaron has been quoted by multiple established outlets, and is a published author himself. Even during his free time, he enjoys researching the market trends, and looking for the next supernova.

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FAQ

What are some of the best Triv alternatives?

There are many Triv exchange alternatives you can pick depending on your trading style and specific preferences. For example, Binance has more user count than Triv, so it should have higher liquidity than the local option. If you're looking for advanced trading features like derivates trading, then Bybit is a better option. Kraken, on the other hand, can be a good alternative for those who want more robust security measures. Ultimately, the best exchange for you depends on your individual needs and priorities.

Is Triv regulated?

Yes, is regulated in Indonesia. The platform is overseen by the Commodity Futures Trading Regulatory Agency (BAPPEBTI), making it a legal financial platform. It also indicates that Triv is considered a safe crypto exchange by the country's government. If you have experience trading on exchanges like Binance, Kraken, or Bybit, but looking for a regulated platform in Indonesia, Triv is one of the most popular options.

What is the minimum trade size on Triv?

Triv lets you deposit funds as low as Rp50,000 (around $3). With this relatively low entry barrier, Triv opens the chance for more people to start trading, making crypto investing more inclusive. While exchanges like Triv make it easier for people to start trading with a lower starting point, it is still important to master the basic crypto trading strategies before you begin.

Is crypto legal in Indonesia?

Yes, crypto is legal in Indonesia. However, cryptocurrencies are not considered legal tender in the country, meaning you can't use them to pay for goods or services in the same way you would with IDR. Cryptocurrencies are treated more like goods that can be traded, similar to gold or coffee. It is important to note that the crypto regulations in many countries, including Indonesia, are constantly evolving. I recommend checking the latest crypto news regularly to stay in the loop.

Can I buy Bitcoin on Triv?

Yes, you can buy Bitcoin and other popular cryptocurrencies like Ethereum and Dogecoin on Triv. Currently, the platform supports more than 700 crypto assets as well as several US stocks. Therefore, it is a good exchange if you're looking to diversify your portfolio.

Does Triv provide a crypto wallet?

Yes, Triv offers an integrated crypto wallet that lets you store and manage coins directly on the platform. But, if you're looking to use a more secure solution, hardware wallets like the Ledger Nano X are a better option. With a bit of initial investment, you can significantly enhance the protection of your cryptocurrency holdings against online threats.

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